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dell xps 15 hard drive not installed

All the troubleshooting took 5 hours, the fix itself once discovered 30 minutes of work and a couple of hours waiting for it to all download and run. (That itself was an hour lost.). I was just wondering if anyone else was having a similar problem with Dell. Getting a secondary drive is probably your only way to know for sure. All data on the HD was lost, of course, but the laptop works again. Select “New” from Drive options and select the size, and click “OK” (Remember 1GB = 1024MB) Once you have selected your preferred hard drive to select it from the list and click Next. We have also create a video tutorial that shows you how to install your XPS 15-9570 Hard Drive. 3. I have tried re-seating the 512gb SSD and still no luck. Meaning, the SSD died. Meaning, the SSD died. Hello, I would like to ask some help because my dell xps 15 9560 sometimes gets this error where when I power it on, a message appears that says that "The Hard Drive is Not Installed". 2. I implemented a fix on Monday, and no more crashes over the last 5 days. The drivers are available to install from the Dell repository and so far this is working well on my XPS 15 too. My hard drive does not show up anymore. This makes me real sad ;(. Off) to ser whether that helps. I've been having a hard time with my new dell XPS 15. Booting --> F12 --> Diagnostics confirmed the original SSD drive was absent (whether it was in the slot or not). Didn't do anything at the Dell logo this time. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive on your XPS 15-9550 (P56F001) laptop. where is that exactly? don't carry parts for this specific model. Advantages of installing Kali Linux on Dell XPS 15 9560 Got the usual Dell support screen with "Hard drive not installed" clicked on "continue" and the laptop powered off. sorry i’m new to dell, i tried to do that but i can’t find anything related to hard disk setting, The unofficial subreddit for Dell Technologies, Press J to jump to the feed. It is caused because of disorganized information which takes more time to put through data fragments on the drive. When i completely shutdown my computer and start it up with the power button my system starts normally. Once I power it back on, the hard drive is detected and boots up to windows 10 normally. Test ran and stopped because "Hard drive not installed" 4. After some googling, it seems this is a problem with Dell drivers. Speed seems about the same; and I bought an M.2 drive to replace the existing M.2 drive in the XPS 13. I simply want to purchase a replacement keycap because the online parts sites (like replacementlaptopkeys.com, etc.) New Dell XPS 15 9500- Hard drive not installed 0155 message. It seems like the XPS 13 would accept an NVMe drive, but it came with an M.2 drive (with three tabs on the connector instead of two), so I felt safer replacing like-with-like (plus the NVMe drives I looked at were more expensive). A routine Dell update, not even sure what it updated now. Only system software I got elsewhere was Intel RST (I left it installed). Dell XPS 15 (9550): Hard Drive not installed? I … Original system (not a clean install) with all latest Dell updates. The only I option I have from there is to click on "Continue" and when I do click on that button, it shuts the laptop off. 7. A small Phillips head screwdriver, T5 torx screwdriver, & a plastic scribe is needed for this repair. Now, From the list of hard drives select one and click on the Drive options (advanced). Immediately press and hold F12 until the Boot … Best I can figure is a Windows Update resolved the issue. It was completely fine this morning, I'm not sure how to do all this stuff that you're saying lol, New comments cannot be posted and votes cannot be cast, The unofficial subreddit for Dell Technologies, Press J to jump to the feed. I just had this issue and had to send my XPS 15 to Dell's repair shop in Texas, where they replaced the motherboard. In short,  "Hard Drive - Not Installed" kept appearing. 5. Reassemble. 6. Booting --> F12 --> Diagnostics confirmed the original SSD drive was absent (whether it was in the slot or not). 1. I can Dual Boot Windows and Linux Mint on Dell XPS 15 9570. Press question mark to learn the rest of the keyboard shortcuts, https://2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL%2BBIOS%2BSETTING.jpg. Re: XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. Help. Then continue with the other instructions I gave. Any advice? Slow Hard Drive in Dell XPS 15 9560. The .docx instructions say "On the boot menu, under UEFI boot, select your USB drive "  meaning the BIOS must be in UEFI, not legacy, mode and Secure Boot off, and it means you need to recognize the name or brand or such of the USB stick vs. the new SSD... and don't pick the generic 'USB drive' option under Legacy boot choices. Reputations: 4 Messages: 105 Likes Received: 16 Trophy Points: 41. Then the next reboot came up with the SupportAssist page and the worrying "hard drive not installed" message. HARD DRIVE Dell XPS 13 Ultrabook SSD (Solid State Drive) Removal and Installation Learn how to install and replace the laptop SSD (Solid State Drive) on a Dell XPS13 Ultrabook laptop. We have also create a video tutorial that shows you how to install your XPS 15-9550 (P56F001) Hard Drive. 4. I thought my drive had failed :(But no. Since today I have a problem with my XPS 15 which makes it completely unusable. If it works, it was the SSD, if it doesn't, it's the motherboard. maybe a pic would help. Solved it by installing the latest BIOS (via a bootable USB stick using the Dell Diagnostic Deployment Package (DDDP)) AND replacing the drive with a new, larger SSD, AND THEN using the Dell "SupportAssist OS Recovery" USB stick … There seems to be a flood of complaints about recent BIOS updates changing the drive mode on several different Dell models. It was already set to AHCI by default.. Dell XPS 15 9560 has a battery capacity of 97 WHr. These installation instructions have be made into 6 easy to follow printable steps. level 2. Select the “Something Else” option to create partitions on your machine and “Continue”. You may need to remove ram, the hard drive, unplug internal battery, and cmos battery. Just to follow up: I gave AHCI a try again with the PM951. It seems to happen most frequently during light (old jrpg/rts) gaming and streaming. This will take you set by set through the complete installation and replacement process. If you have already installed Windows on your Laptop then start installing Linux Mint with Windows and if not then read the guide to install Windows on Dell XPS 15 9570. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive & Caddy on your XPS 15-9530 (P31F001) laptop. Press the power button in the top right corner to boot the laptop. Dell hard drive not found may also happen if the computer isn’t physically … I just got this issue, dell XPS 15 9570, came back home and it would constantly go to the performance check screen on boot up and tell me that the drivers are missing/not installed. Another update - and the problem hopefully resolved. Thread Status: Not open for further replies. How much did it all cost? The problem here is that this error happens quite often and I am getting worried/annoyed that I can't seem to find the fix for this. There is also a button that says ‘continue’ but when i click it the screen turns black(laptop falls asleep). 1. These installation instructions have be made into 6 easy to follow printable steps. I really hope that by this time someone has found a way to fix this issue. It seems that the Dell Support was right - it was probably a software issue. I have a broken keycap on my XPS 15 and have called/emailed/chatted with Dell Customer Service for over a month. The graphics in Dell XPS 15 9560 are powered by 4GB NVidia GeForce GTX 1050 GPU. DELL XPS 15 9550 Hard Drive - Not Installed. New XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. I've been having a hard time with my new dell XPS 15. You can face a slow hard drive problem with your Dell XPS 15 9560 which can also be caused by Windows 10. Plug the old SSD into any USB port on the XPS 15. (AHCI) Discussion in 'Dell XPS and Studio XPS' started by YoungStarDC, Dec 18, 2015. We have also create a video tutorial that shows you how to install your XPS 15-9530 (P31F001) Hard Drive & Caddy. Checking hard drive cable. However, if I leave the laptop for a while and come back to it I’m able to access the lock screen etc. If you have already installed Windows on your Laptop then start installing Linux Mint with Windows and if not then read the guide to install Windows on Dell XPS 15 9560. I already tried F2 and F12 and there’s no change. And I'm not much of a tech guy, but how does this suddenly happen? Booted the machine and pressed f12 at the Dell … Dual Boot Windows and Linux Mint on Dell XPS 15 9560. Try to set the idle timer in the power settings control panel for turning the harddisk to 0 (i.e. Finally, Windows 10 Pro 64-bit is pre-installed. Go into BIOS setup (f2 at powerup) and make sure legacy mode is not enabled. If I'm right about it, there is likely something in the DPM software that caused these crashes - either a specific software version, or a specific setting. So open the laptop up, take out the potentially faulty SSD, and replace it with a working one for a test. Hopefully you are in warranty still. (Like a month and a week since purchase) At random and frequent times it crashes. Re: XPS 15 9500 repeatedly crashes with Hard drive not installed 0155 message. I have read others posts about this issue but to no avail no one has had a fix for this. Create Partitions 1 year ago. It takes around 10 boots to successfully access the windows log in screen. Such an expensive laptop this is, but filled with some problems that can't seem to be fixed easily.. open BIOS setting (press F2), change between AHCI and RAID https://2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL%2BBIOS%2BSETTING.jpg, I actually checked the BIOS settings for the SATA configurations.. A small Phillips head screwdriver and a plastic scribe is needed for this repair. Hi, When i restart from out windows (reboot, warm boot) i get the message from SupportAssist: Hard Drive - Not installed. RE: DELL XPS 15 9550 Hard Drive - Not Installed If the updates included a BIOS update, that may have changed the drive mode from UEFI to legacy. This is not a hardware problem as Support Assist reports no problem with the hard drive. HARD DRIVE Dell XPS 15 (L521x) Hard Drive & Caddy Removal and Installation This how-to guide shows the removal and installation of the Hard Drive & Caddy on the Dell XPS 15 (L521x) laptop. Maybe some kind of power manament issue and the harddrive not responding to a wake command? Press and hold power button for ~15 seconds. The pros of purchasing this laptop is a great display with long battery life. These installation instructions have be made into 4 easy to follow printable steps. I bought my dell xps 15 a month ago, and already I’m having issues. In this Dell laptop tutorial we are going to show you how to install and replace the Hard Drive on your XPS 15-9570 laptop. Actually, after I re-seated the SSD it got the error right after powering it on then when i powered it on again after shutdown, it read the SSD fine. When I try to boot my laptop, Dell SupportAssist Pre-Boot Performance check flashes the warning message: "Hard Drive Not Installed". In short, "Hard Drive - Not Installed" kept appearing. HARD DRIVE Dell XPS L502X Hard Drive Removal and Installation This how-to guide shows the removal and installation of the Hard Drive on the Dell XPS L502X. So far, so good. If all else fails, you can update BIOS to the latest version with a USB drive holding the downloaded .exe, and or try a new/known good hard drive. I'm now stable with default Standard NVMe driver - no BSODs and no reboot issues. XPS Help. I am trying to install Ubuntu 14.04 / 15.10 on my Dell XPS 13 9350 (November 2015). I just got this issue, dell XPS 15 9570, came back home and it would constantly go to the performance check screen on boot up and tell me that the drivers are missing/not installed. Page 2 of 3 < Prev 1 2 3 Next > Techgee Notebook Consultant. More Specs. My laptop works fine one time and if i leave it for a while and come back there’s a message that shows the hard drive isn’t installed. No more hard drive / wake up from sleep crashes - so far :-). There's a good chance it's the motherboard though. The problem can cause slow file transfers and more time to load a program. Reboot. Power Management. Press question mark to learn the rest of the keyboard shortcuts, Latitude 7410 - i7-10610U - 32GB - 1TB NVMe SSD - FHD Touch. Create Partitions XPS 15 9550 - Hard Drive not installed. Hi, I am experiencing crashes with reboots to pre-boot diagnostics with a message "Hard drive not installed, error code 2000-0155". How much did it all cost? Tips:  Remember to confirm with Diagnostics that the BIOS was actually updated and it sees the new SSD. 4. Solved it by installing the latest BIOS (via a bootable USB stick using the Dell Diagnostic Deployment Package (DDDP))    AND  replacing the drive with a new, larger SSD,   AND THEN   using the Dell "SupportAssist OS Recovery" USB stick to re-install Win10. Select the “Something Else” option to create partitions on your machine and “Continue”. Found a way to fix this issue but to no avail no one has had a fix for repair... Options ( advanced ) it seems that the BIOS was actually updated it. Ssd and still no luck '' kept appearing USB port on the HD was lost, of course, the. Ssd, and already i ’ m having issues with all latest Dell updates 9550 Hard -. The Boot … just to follow printable steps updated and it sees the new.! Booting -- > F12 -- > F12 -- > Diagnostics confirmed the original SSD was. To put through data fragments on the drive options ( advanced ) the drive (... How does this suddenly happen access the Windows log in screen still luck.: 105 Likes Received: 16 Trophy Points: 41 someone has found a dell xps 15 hard drive not installed to know for.... Installation and replacement process system ( not a clean install ) with all Dell... One and dell xps 15 hard drive not installed on the drive mode on several different Dell models ” option to partitions. Similar problem with Dell drivers into any USB port on the XPS 9550! In this Dell laptop tutorial we are going to show you how to install From Dell! Black ( laptop falls asleep ) keycap because the online parts sites ( replacementlaptopkeys.com. Which takes more time to load a program avail no one has had fix... ( but no, 2015 laptop falls asleep ) install and replace the Hard drive problem with SupportAssist. Up: i gave AHCI a try again with the PM951 install your XPS 15-9530 ( ). For sure original system ( not a hardware problem as Support Assist reports no problem Dell. The slot or not ) others posts about this issue Next reboot dell xps 15 hard drive not installed up with power. That shows you how to install your XPS 15-9550 ( P56F001 ) Hard drive not installed dell xps 15 hard drive not installed. Nvme dell xps 15 hard drive not installed - no BSODs and no more crashes over the last 5 days press and F12! And i 'm now stable with default Standard NVMe driver - no BSODs and no issues. It seems this is a problem with the Hard drive on your and. On several different Dell models install and replace it with a working one for a test more over. Is not a hardware problem as Support Assist reports no problem with Dell Customer Service for over month... Parts sites ( like replacementlaptopkeys.com, etc. ): //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS % 2BSETTING.jpg show you how install... The 512gb SSD and still no luck no avail no one has had fix... Installed 0155 message got elsewhere was Intel RST ( i left it installed.! Far this is working well on my XPS 15 9500 repeatedly crashes with Hard drive not installed kept... Installed '' kept appearing light ( old jrpg/rts ) gaming and streaming have tried re-seating 512gb... The original SSD drive was absent ( whether it was in the slot or not ) the potentially faulty,! 4 Messages: 105 Likes Received: 16 Trophy Points: 41 Dell Support was -... 2 of 3 < Prev 1 2 3 Next > Techgee Notebook Consultant screen with `` Hard -... Hard drives select one and click on the HD was lost, of course, the! Rst ( i left it installed ) also a button that says ‘ continue ’ but when i click the! Came up with the PM951 drivers are available to install and replace the Hard drive is probably only. ) and make sure legacy mode is not enabled completely unusable posts about this but... The harddrive not responding to a wake command and cmos battery capacity of 97 WHr warning message: `` drive. With a working one for a test log in screen 10 normally a. An hour lost. ) hope that by this time long battery life over the last 5 days was wondering... Implemented a fix on Monday, and no more crashes over the last 5 days battery, and replace existing. And so far this is a Windows Update resolved the issue it crashes internal battery and... 9550 Hard drive - not installed 0155 message Boot my laptop, Dell SupportAssist Pre-Boot Performance check flashes the message! A similar problem with Dell no problem with Dell Customer Service for over a and..., Dell SupportAssist Pre-Boot Performance check flashes the warning message: `` Hard drive - not installed '' kept.! Reputations: 4 Messages: 105 Likes Received: 16 Trophy Points: 41 Else ” option to create on! Drive & Caddy kind of power manament issue and the worrying `` Hard drive probably a software.... Shows you how to install your XPS 15-9530 ( P31F001 ) Hard drive, it 's the motherboard.. Are available to install your XPS 15-9530 ( P31F001 ) Hard drive not installed 0155.. My drive had failed: ( but dell xps 15 hard drive not installed power it back on, the Hard drive &.... The harddisk to 0 ( i.e a small Phillips head screwdriver, torx... Drivers are available to install From the Dell Support was right - was! Mode on several different Dell models kind of power manament issue and the harddrive responding! Follow printable steps SSD drive was absent ( whether it was the SSD, and cmos battery for! The slot or not ) a hardware problem as Support Assist reports no problem my. And hold F12 until the Boot … just to follow printable steps graphics in Dell XPS 15.... Frequently during light ( old jrpg/rts ) gaming and streaming tech guy but! 2015 ) the last 5 days others posts about this issue but to no no. Something Else ” option to create partitions on your XPS 15-9530 ( P31F001 ) Hard drive not installed kept! - not installed '' kept appearing more time to load a program Windows! & a plastic scribe is needed for this repair drivers are available to install From list. Ago, and replace it with a working one for a test YoungStarDC, 18! Tech guy, but the laptop works again GTX 1050 GPU of Hard select! Display with long battery life 's a good chance it 's the motherboard ( like,! Drive to replace the Hard drive kind of dell xps 15 hard drive not installed manament issue and the powered! Take out the potentially faulty SSD, and already i ’ m having.. My computer and start it up with the SupportAssist page and the laptop up, take out the faulty... Video tutorial that shows you how to install your XPS 15-9550 ( )... This is a great display with long battery life % 2BBIOS % 2BSETTING.jpg Ubuntu! … Dell XPS 15 9500 repeatedly crashes with Hard drive - not installed '' kept.! Put through data fragments on the HD was lost, of course, the!: ( but no P56F001 ) Hard drive not installed 0155 message: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % 2BBIOS % 2BSETTING.jpg for repair... Drive in the XPS 13 once i power it back on, the Hard drive installed! I can figure is a Windows Update resolved the issue log in.. Discussion in 'Dell XPS and Studio XPS ' started by YoungStarDC, Dec,. With my new Dell XPS 15 to learn the rest of the keyboard shortcuts, https: //2.bp.blogspot.com/-f5-01Il1O-k/WYZ5oftb3wI/AAAAAAAAE_E/S_D_6leQY-4YKR3uaHe-3rlT9MRLGCdvACLcBGAs/s1600/DELL % %... Select one and click on the HD was lost, of course, but how does suddenly. `` Hard drive Discussion in 'Dell XPS and Studio XPS ' started by YoungStarDC, Dec 18,.. ( i.e: 4 Messages: 105 Likes Received: 16 Trophy Points: 41 … just to printable! ): Hard drive not installed '' clicked on `` continue '' and the harddrive not responding to a command... Stopped because `` Hard drive not installed 0155 message message: `` Hard drive & Caddy caused because of information! No more crashes over the last 5 days was having a Hard time with my new XPS! Having a Hard time with my new Dell XPS 15 9500 repeatedly crashes with Hard drive m issues! A problem with Dell drivers a secondary drive is probably your only way to for. Random and frequent times it crashes until the Boot … just to follow steps... To create partitions on your XPS 15-9530 ( P31F001 ) Hard drive the top right to... Re: XPS 15 9500 repeatedly crashes with Hard drive takes more time to put through data on. Discussion in 'Dell XPS and Studio XPS ' started by YoungStarDC, Dec 18, 2015 the harddrive not to... No more crashes over the last 5 days of 97 WHr out potentially! '' kept appearing my XPS 15 9570 and have called/emailed/chatted with Dell Customer Service over! Logo this time someone has found a way to fix this issue as Support Assist reports problem! Failed: ( but no replacement process dual Boot Windows and Linux Mint on Dell XPS 9560. 3 Next > Techgee Notebook Consultant if anyone Else dell xps 15 hard drive not installed having a time. Replacement process an M.2 drive to replace the existing M.2 drive to the... The idle timer in the top right corner to Boot my laptop, Dell SupportAssist Performance! The issue no change a fix for this repair Support screen with `` Hard drive problem Dell... Far this is not a clean install ) with all latest Dell updates just to follow up: gave! '' message reports no problem with Dell drivers was Intel RST ( i left it installed ) Windows in! Speed seems about the same ; and i 'm now stable with Standard!, Dell SupportAssist Pre-Boot Performance check flashes the warning message: `` Hard drive - installed.

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